A multiplier may be applied to ride fares during rush hours (high demand), as per the cases laid out in the Terms of Use.

Paid cancellation applies if a ride is cancelled after the car requested through the service has already arrived, or if the user never comes to the arrived car. The cancellation fee is calculated as a ride that started the moment the car arrived at the pickup point, or from the pickup time indicated in the ride request details (whichever comes later), and lasted until the ride was canceled. It may alternatively be calculated either as the cost of the pickup fee (if applicable) or as minimum fare of the given service class. As regards the cancellation fee for airport requests, city-wide rates apply, and paid cancellations of airport pickups are calculated the same as out-of-city pickups. The total cancellation fee cannot in any event exceed the cost of a ride lasting ten minutes (including no-charge waiting for the rate, if applicable).

The rates are valid until 03.10.2023.