Lost items

It's been less than 24 hours: Call the driver — they're usually happy to return your belongings. The call button in your ride history is active for 24 hours after a ride.

More than 24 hours have passed or no agreement reached with driver: Describe your lost item and we'll help you get it back.

I lost the phone I requested the ride with: Email us from the email linked to your account or via the app after your number and login are restored.